How long do I have to return an item?

You may request a return within our eligible return window after your order has been delivered. Please review the complete policy or contact our support team for assistance.

Can I exchange an item instead of returning it?

Yes. Eligible items may be exchanged for another size, color, or product, subject to availability.

What if I receive a damaged or incorrect item?

Please contact our customer support as soon as possible with photos of the item and packaging. We'll arrange a replacement or refund if the issue is verified.

Can I return a used or opened item?

Items must generally be returned in their original condition. Opened or used items are typically not eligible unless they arrive damaged or defective.

Return & Refund Policy

Q: Who pays for return shipping?

If the return is due to our error, such as receiving a damaged, defective, or incorrect item, we cover the return shipping. For other eligible returns, return shipping may be the customer's responsibility unless otherwise stated.

Q: How will I receive my refund?

Approved refunds are issued to the original payment method whenever possible. Processing times may vary depending on your payment provider.

Your satisfaction matters. Learn how returns, exchanges, and refunds work at LPSKO.

↩️Easy Returns

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 7 days of delivery.

✓7-day return window
✓No questions asked policy
✓Full refund or exchange

💯Quality Guarantee

All our products come with a quality guarantee. If you receive a damaged or defective product, we'll replace it immediately at no cost.

✓Free replacement for defective items
✓Quality tested products
✓Satisfaction guaranteed

How to Return Your Order

Simple 4-step return process

Contact Us

Call or WhatsApp us within 7 days of delivery to initiate return

Pack Items

Pack items in original packaging with all accessories and labels

Schedule Pickup

We'll arrange free pickup from your address within 2-3 days

Get Refund

Receive full refund within 7-10 business days after pickup

✅Returnable Items

✓Unopened products in original packaging
✓Products with intact seals and labels
✓Items returned within 7 days of delivery
✓Damaged or defective products (any condition)
✓Wrong items delivered by mistake

❌Non-Returnable Items

✗Opened or used products (except if defective)
✗Products returned after 7 days
✗Custom-made or personalized products
✗Products without original packaging
✗Items damaged by customer misuse

Refund Information

💰

Full Refund

Get 100% refund for eligible returns. No deduction for return shipping.

⏱️

Quick Processing

Refunds processed within 7-10 business days after we receive returned items.

🏦

Multiple Options

Refund via bank transfer, mobile wallet, or store credit as per your preference.

Need to Return Something?

Contact our customer service team to initiate your return

Contact Information

📞

Phone Support

+12327838313

💬

+123278384313

✉️

support@lpsko.com

Return Address

LPSKO Returns Department

LPSKO Warehouse

United States

Return Policy FAQ

How long do I have to return items?

You have 7 days from the delivery date to initiate a return. Contact us within this period to be eligible.

Who pays for return shipping?

We provide free return pickup for all eligible returns. You don't need to pay any return shipping costs.

Can I exchange instead of return?

Yes, you can exchange for a different product of equal or higher value. Price difference will be charged separately.

What if I received a damaged product?

How will I receive my refund?

Refunds are processed via bank transfer, mobile wallet, or store credit based on your preference.

Can I return opened products?

Generally no, unless the product is defective or damaged. Unopened products in original packaging are always returnable.